Healthcare Economics







As the healthcare landscape is evolving from independent hospitals to large healthcare systems, the challenge of standardizing programs such as navigation becomes paramount to ensuring best practices and service consistency.

As oncology care shifts away from fee-for-service, understanding alternative payment models is crucial for navigators.

Oncology nurse navigators and administrative staff reported spending more than half their daily shifts in some way managing incoming calls and the backlog of voicemails.


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Journal of Oncology Navigation & Survivorship
JONS

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