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The specialized field of patient navigation (PN) is evolving into an essential role in the oncology patient care continuum.

According to the American Cancer Society Facts & Figures 2018, lung cancer is the leading cause of death in men and women in the United States.

Oncology navigation is a patient-focused, time-intensive process.

Blood and marrow transplant (BMT) patients encounter many barriers while accessing curative treatment.

Patient acuity tools have been used to classify patients according to care needs to serve a variety of purposes.

Patient navigation has been shown to improve patient engagement and enrollment in clinical trials and increase supportive cancer care.

Employee engagement is a key element of success among businesses and organizations.

Offering patients access to oncology navigation is not only recommended, it is also a requirement for certification of oncology programs endorsed by 2 national organizations.

The orientation/onboarding process is neither standardized nor well understood across the oncology navigation industry.

There is extensive literature in change and transition management in leadership but limited literature from a non-managerial or navigator’s point of view.