Establishing a Successful Navigation Program

The authors review best practices that impact long-term success of navigation programs.

Support from leadership is imperative for creation, continuation, and expansion of patient navigation.

Observations from American Cancer Society patient navigators on programs that have gained financial support for nonclinical lay patient navigation programs.

Crystal Dugger, Assistant Vice President of Clinical Operations at Sarah Cannon, discusses effective implementation of a patient navigation program.

Patient navigators from the American Cancer Society review the potential of navigation programs to improve outcomes for patients fighting cancer.

“Patients come first” is the mission of the navigation program set forth by Tricia Strusowski, MS, RN, director of cancer care management at Helen F. Graham Cancer Center, Christiana Care Health System in Newark, Delaware.