May 2017 Vol 8, No 5
The authors present the standard metrics in the areas of Patient Experience, Clinical Outcome, and Return on Investment using the Academy of Oncology Nurse & Patient Navigators (AONN+) domains for certification.
The AONN+ Standardized Metrics Task Force created the domains and related metrics to effectively measure the value and impact of navigation programs.
On behalf of all of us at AONN+, I am extremely proud to present the set of universal, research-supported metrics established by our expert team of seasoned navigators on the AONN+ Standardized Metrics Task Force!
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